Embellished Dupatta with Hand embroidered shirt and a trouser stitched

Description

This dress is made of Russian silk
This dress is made to measure and can be made in any size and could be made in any colour or any style

For Order Contact us: +923152155552

Shipping & Return Policies

Thank you for choosing Irsa TexGlow for your shopping needs. We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy & return carefully to understand the details and guidelines related to the delivery of your purchases.
Shipping Areas:
Irsa TexGlow currently offers shipping all over Pakistan.We strive to expand our delivery coverage, and any updates to our shipping areas will be communicated on our website.

Order Processing Time:
1. Once your order is successfully placed on, our team will begin processing it promptly.

2. Orders are typically processed within 1-2 business days(once your order is ready.Your order will take its specific required time according to customers requirements,After that your order will be ready to process for shipment) , excluding weekends and public holidays.
3. Please note that order processing time may vary during peak seasons or promotional events.

Shipping Methods:
1. Irsa TexGlow utilizes reliable and reputable shipping partners to ensure efficient and secure delivery of your orders.
2. The shipping method used for your order may vary based on factors such as the delivery address, item size, weight, and availability of shipping services in your area.
Estimated Delivery Time:
1. The estimated delivery time for your order will depend on the shipping address and the shipping method selected, it normally takes 2-5 days for an order to be delivered.
2. Please note that the estimated delivery time provided during the checkout process is an
approximation and may be subject to unforeseen delays or circumstances beyond our control.

3. Irsa TexGlow will make every effort to ensure timely delivery and keep you informed of any significant delays or changes in the estimated delivery time.

Delivery Attempts and Re-Delivery:

1. Our shipping partners will attempt to deliver your order to the provided shipping address. If no one is available to receive the package, they may try to contact you via phone or email to
arrange a suitable delivery time.

2. If delivery attempts are unsuccessful, a notice may be left at the delivery address with instructions for re-delivery or pickup from a local delivery center.
3. It is your responsibility to provide accurate and complete delivery address details, including any specific instructions or landmarks that may assist in the delivery process.
Delivery Charges:
Delivery charges will be according to the customers order which is based on factors such as the delivery address, item size, weight, and availability of shipping services in your area.

Order Tracking:
1. Once your order is shipped, you will receive a shipping confirmation email containing the tracking information.
2. You can track your order by visiting the “Track Order” section on the ecommegamart website and entering the provided tracking number.
3. Please allow some time for the tracking information to be updated by the shipping carrier after you receive the shipping confirmation email.
Damaged or Missing Items:
1. Upon receiving your order, please carefully inspect the package for any signs of damage or tampering before accepting the delivery from the delivery man.
2. If you notice any damage to the package or if there are missing items, please inform the delivery personnel
Returns Policy:
If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on website.
Return request must be raised within 7 days for all items from the date of delivery. We Can’t accept a return on change of mind.
Valid reasons to return an item

Delivered product is damaged (i.e. physically destroyed or broken) / defective (e.g. unable to switch on)
Delivered product is incomplete (i.e. has missing items and/or accessories).

Delivered product is incorrect (i.e. wrong product/size/colour, fake item, or expired)
Delivered product is does not match product description or

picture (i.e product not as advertised)

Delivered product does not fit. (i.e. size is unsuitable)

Order to made article is not acceptable in return(made according to your requirement and size).